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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

This website keeps you up-to-date on my books, and your computers. Each week, I answer a reader's question on-line.

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Tag: hard drives

Why does my hard drive drag down my Windows Experience Index score?

Q: When buying a new Hewlett Packard computer online, I customized it for the most power. But my Windows Experience Index shows only 5.9, with my weak link being my hard disk transfer speed. I’m really disappointed. How much stock should I put into Windows rankings? Can I do better by replacing my current hard […]