Q: Windows XP’s Outlook Express had a Request Read Receipt feature that let me know when the recipient read my e-mail. That feature seems to be missing from Windows Live Mail. Where did it go? A: That feature, called “Request a read receipt for all sent messages,” lives on in Windows Live Mail. But finding […]

When you type an apostrophe or a quotation mark, yet your e-mail recipient sees a foreign character, instead.

Q: It used to be easy to resize a photo and e-mail it in Windows 7. Windows Live Mail no longer offers that option. How am I supposed to shrink or resize a photo before I e-mail it? A: The latest version of Windows Live Mail is the culprit here, and I’ll explain why. Most […]

Q: I tried to find out how to attach a document to an email in your book. I followed the steps, but my email instantly changed to a “SkyDrive photo album.” I’m trying to attach scanned documents, not photos. Your book doesn’t address any of this, and it doesn’t even mention SkyDrive. What’s wrong? A: […]

Q: I am about to tear my hair out! I’ve nagged the techs who set up this computer until they duck and run. My email name is spelled wrong, and I can’t get it changed on my outgoing emails. HELP! A: When you’ve accidentally misspelled your own name in your e-mail program, how do you […]