Q: Windows XP’s Outlook Express had a Request Read Receipt feature that let me know when the recipient read my e-mail. That feature seems to be missing from Windows Live Mail. Where did it go? A: That feature, called “Request a read receipt for all sent messages,” lives on in Windows Live Mail. But finding […]

How to restore missing File menus to Windows XP’s Explorer.

Q: When I open Microsoft Word 2007, it lists the last documents I’ve opened. How do I clear those entries? A: Microsoft Word, like many programs, keeps track of your most recently opened documents. That’s often quite handy, as you usually open the same document several times before finishing and moving on. But when you’re […]

Q: I have had my computer for 14 months. All of a sudden when it boots up there is a prompt for me to sign into Windows Live Messenger. I can’t get it to stop. I do not nor have I ever used Windows Live Messenger. How do I get rid of it? A: Like […]

Q: I don’t know what I did last week. All the names beneath my folders and pictures have suddenly disappeared. If I place my mouse pointer over the folder or picture, Windows XP tells me the name of the folder or picture. But I want to bring back the names beneath the thumbnails! How do […]