Q: I wanted to copy a program’s icon from the Start menu to the Desktop, but something went wrong. Now the icon has disappeared from the Start menu’s All Programs area, and it’s only on the Desktop. How do I put the icon back on the Start menu’s All Program’s area? A: Like many things […]

Q: I am trying to copy digital photos from my computer to a compact disc to play on my TV’s Panasonic DVD player. But even when I tell Windows 7 to create a CD using the “With a cd/dvd player” option, my DVD player can’t display the photos. The DVD player just says, “Cannot open […]

Q: I’m trying to install a program, but I don’t know if my computer has a 32-bit or 64-bit version of Windows. I don’t even know what version of Windows I have. PC technicians usually repair my PC, and I don’t know what version came with my computer. How can I find out if my […]

Q: I’m the only user of my Windows computer. I have a USB flash drive where I keep personal pictures and emails from friends. My old Windows XP computer let me save pictures or emails on the drive. But when I try to save files on the drive with a newer version of Windows, I […]

Q: How do I alphabetize the Favorites list in my Windows 7 folders? A: Open any folder in Windows 7, and you’ll spot the Favorites list in the top left corner. This handy collection of shortcuts starts with only three entries: Desktop, Downloads, and Recent Places. Click the Desktop entry to see the contents of […]