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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

This website keeps you up-to-date on my books, and your computers. Each week, I answer a reader's question on-line.

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Archive for 'Windows 7'

Where’s the “request read receipt” feature in Windows Live Mail?

Q: Windows XP’s Outlook Express had a Request Read Receipt feature that let me know when the recipient read my e-mail. That feature seems to be missing from Windows Live Mail. Where did it go? A: That feature, called “Request a read receipt for all sent messages,” lives on in Windows Live Mail. But finding […]

Clearing your recently opened documents history in Microsoft Word

Q: When I open Microsoft Word 2007, it lists the last documents I’ve opened. How do I clear those entries? A: Microsoft Word, like many programs, keeps track of your most recently opened documents. That’s often quite handy, as you usually open the same document several times before finishing and moving on. But when you’re […]

Uninstalling Windows Live Messenger

Q: I have had my computer for 14 months. All of a sudden when it boots up there is a prompt for me to sign into Windows Live Messenger. I can’t get it to stop. I do not nor have I ever used Windows Live Messenger. How do I get rid of it? A: Like […]

How can I tell how much space my Recycle Bin consumes?

Q: How can I tell how much space I’ll free up by emptying my Recycle Bin? A: When your computer runs low on storage space, most people tell you to empty your Recycle Bin. Like taking out the trash, it permanently deletes your recently deleted files, freeing up storage space. To empty your Recycle Bin, […]

Adjusting your keyboard’s repeat rate

Why does a held-down key or cursor whiz across the screen? And other times it simply crawls? Here’s how to adjust the speed, known as “repeat rate,” to your liking.