Q: What’s the difference between a System Image backup versus a backup of the registry? When should we back up the registry? A: The Windows registry is simply a database: a bunch of text and numbers, as shown to the left. It’s a mighty powerful database, though, because Windows stores thousands of important settings inside […]

Q: I often run Windows Media Center on my computer. When I’m not using it, Windows Media Center’s screensaver begins showing my photos as a screensaver. I’d like to keep some of those photos private. How can I choose which photos Windows Media Center displays as its screensaver? A: Some versions of both Windows Vista […]

Q: I am trying use Windows DVD maker to make a photo slide show. After I load the pictures and click the next icon, I receive this error message: “Error synchronizing project – The temporary directory is not accessible.” Why do I receive this message, and how do I make it work? A: Windows does […]

Q: I just noticed that some of my file names have changed to a bluish color in Windows Explorer. They still seem to work okay, but the names are in blue letters. I’ve seen this before, but it was always just one file. This time all the files in one of my folders have changed […]

Q: My friend sent me a folder with zipped files. When I opened it on my computer, Windows showed the files’ names in green letters, rather than the normal black. And when I tried to copy the zipped folder, Windows sent me this error message: “Confirm Encryption Loss. Do you want to copy this folder […]